In many respects, we embarked on this journey by accident. Jamie has always had a love of trainers and an eye for finding the perfect pair. He has also always wanted to keep his trainers clean. When we go out, he unconsciously assesses other peoples footwear to see what trainers they have on or if they needed a clean. At first I would catch him looking at people in public and question why, but after a few months of being together, I finally realised it was never about the person, it was about what was on their feet. It's quite funny when we go to a crowded place. I know he's anxious that someone will step on his trainers and dirty them then we always have the same conversation. 'I shouldn't have worn these ones'. The truth is, there is no pair he owns he'd want to get dirty.
I don't mind admitting, there was a time I would be dismayed on the number of trainers we had delivered. As I work from home, I am the parcel lady! I then said to him, 'it would be better if you could make money from your passion rather than spend it!', and that is how our journey began.
Our family business is all about passion and appreciation. Over recent years we have found that for our customers, it's not always about having a new or the most expensive pair of trainers imaginable. We have cleaned and restored trainers that retail at £30 but because our customer loves them so much and the trainers are no longer available, to them it's better to get them cleaned than replaced. We also have customers that have saved to purchase the designer pair they have always wanted. Because they have worked so hard for them, understandably they want them to last which is where our services come in.
Regardless of the reasons behind contacting us, our priority remains the same, to love your soles as much as you do and welcome customers into our family. For us, the Brand is important. We want people to support us to grow, purchase merchandise to spread our name out there so we can grow as a business and be able to some day reward the loyalty of our customers.
Thank you as always for your support
Sarah & Jamie
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